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Things to Check if There are Too Many Suspended Transactions
1. Supplier fuel codes not recognised:
Check that the supplier hasn't changed the product/fuel type codes.
Compare the fuel type codes in the imported file to those entered for the supplier in More>>Reference files>>Transactions>>Fuel>>Fuel Supplier References.
Sometime suppliers may change their product codes without notice. They must be the same as in the reference file so AusFleet can import them correctly.
Suggested actions: Change any discrepancies in the reference file, delete the batch and reimport.
2. Purchase Quantity Exceeds Fuel Tank Capacity:
Check that fuel tank capacities have been entered for assets.
One of the validations AusFleet carries out is to compare the quantity purchased to the fuel tank capacity in the Fleet module.
If the purchase quantity is greater than the tank capacity on file, the transaction will be suspended.
Suggested actions:
Update tank capacities in the Fleet module so they are correct and reimport the file.
If you do not wish to check purchase quantity these transactions can be force posted
3. Odometers Are Zero
If many odometers are zero, this could be a fault with the supplier's file.
Suggested actions:
Contact the supplier to see if there is an error.
Contact drivers to ensure they enter the correct reading at point of sale
Go to More>>Parameters>>Flags & Settings>>1610 and tick to allow zero odometers. Transactions with zero will not be suspended
4. Fleet Item Not On File
Most suppliers include registrations in the file as they do not know your internal fleet numbers.
Suggested actions:
Check the file configuration (Transactions>>Import Files>>Configure) and make sure that the columns allocated to registration and/or fleet number are correct.
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