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1. Reference Files
There are no reference files specific to this module
2. Parameters
More>>Parameters>>Flags and Settings
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Parameter
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Effect
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480
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Default Workshop Supervisor (recipient for emails sent when a request is received)
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1010
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Make "Fault Report Number" optional/mandatory in Requests.
Designed for organisations using Fault Report Forms. Provides a cross reference between the paper form and AusFleet Request
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3. User Rights
More>>User Rights
3.1 For Drivers to Submit Requests via Driver Services Page
This option in Driver Services is in its phase out period having been replaced by the AusFleet App.
No user rights are required for the App.
User Right
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Effect
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50.11
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Must be allocated to drivers.
It is a non-licensed user right, meaning it does not affect your licensed user count.
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3.2 For Administrators to Process Requests in AusFleet
User Right
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Effect
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50.12
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Access the module and process Requests
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50.1
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Create R&M jobs
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50.2
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Edit R&M jobs
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Service Requests User Rights
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Service Requests Icon in Driver Services
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4. Templates
More>>Templates>>Service Request
This is the template for the email which is sent to Workshop Supervisor.
5. Other
The email addresses of the Default Workshop Supervisor (see above) must be included in details in Personnel module
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