R&M FAQs

 

 

 

 

For accurate service scheduling it is vital that jobs are closed when complete and that accurate odometers are recorded.

 

Closing a job triggers update of the service schedule.


 

1.  Can I charge different mark-ups and labour rates to different customers?

 

Yes, this is achieved using the "Debtor Type" reference file. Each debtor type can have a different set of charges to apply to jobs.

 

Create as many Debtor Types as required (More>>Reference Files>>Debtors>>Debtor Types).

For each Debtor Type, enter the labour rates and inventory mark-ups that are to apply - See Image 1.

In the Debtor reference file  (More>>Reference Files>>Debtors>>Debtors), select the Debtor Type - See Image 2.

 

Whenever a transaction is created for a Debtor that has a Debtor Type attached, the rates are applied.

Where applicable, Debtor Type pricing overrides standard pricing (e.g. rates in Personnel/Inventory modules).

 

Debtor Type Reference File

 

Debtors Reference File


 

2.  Can I Track a Vehicle Through Different Areas/Workshops E.g. During Fit Outs?

Yes, using the "Location" field when closing a job.

 

Location is a fleet reference file and can be used for this purpose if the different workshops are entered as Locations.

 

When closing each job as the vehicle moves through the fit out/commissioning process, the new location can be selected in the "Close Job" window  for the next job if parameter 580 is ticked.

If a single job is used for all stages of the procedure, the field can be changed within the job details.

"Location" can be selected as a column in the job list (Repair & Maintenance>>Settings) so that the list can be filtered accordingly.

 

If "Location" is used in this way, it's a good idea to include "In Service" or multiple other locations in the reference file to be used when the vehicle exits the workshop and is returned to service.


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

© Trisoft Corporation 2023